Funny Foods’ factory was really feeling swamped by all the compliance questionnaires piling up. It took hours to get through each one, and the sales and QA teams were juggling way too much at the same time. Customers kept checking in for updates, which just added to the stress—until they started using Passionfruit.
of questionnaire answers match expectations
faster per questionnaire
of applicable questionnaires
Funny Foods didn’t just get results with Passionfruit — their customers noticed too. Four of them actually called to ask, “Hey, what changed?”
One customer was so impressed they asked for a video to share with their own suppliers.
Funny Foods was drowning in questionnaires. Their team spent over four hours on each form, which ate up 25% of their workweek. Sales and QA were swamped, and customers kept chasing them for answers. It was stressful, slow, and downright exhausting. Their choices? Hire more people or see if they could automate these endless compliance questionnaires.
So, they reached out to Passionfruit — and the results spoke for themselves.
We asked QA Lead Yvette, “What if you stopped using Passionfruit?” She replied:
"Our customers would be a lot less happy. And I’d go back to spending 30% of my week on forms."
Customers literally called us to ask what we changed. More complete answers, faster turnaround - and internally we spend 75% less time per questionnaire
Since Funny Foods started using Passionfruit, answers didn’t just come faster — they became clearer, more professional, and way more complete. Now, Passionfruit is the go-to for 100% of the questionnaires where applicable
How the process works:
The best part? Even staff without deep quality knowledge can fill out the forms now. For Yvette, this is a dream come true:
Anyone in the company can take over from each other — even if they’re not a specialist.
So what happened after 3 months?
The results didn’t just lighten the workload — they changed how the team works, improving collaboration and boosting morale. Customers noticed the difference too, with smoother, quicker, and more professional replies strengthening trust and satisfaction.
They’re even starting to use Passionfruit for logistics and finance requests from customers now.
