Privacy Policy

When you visit our website passionfruit.earth or reach out to us, we collect certain information about you. This privacy policy outlines how we manage and use this information. We are committed to handling your data responsibly and storing it securely. If you have any questions or wish to know more about the data we have collected about you, please get in touch. We may update this privacy policy from time to time. We recommend checking it periodically to stay informed about any changes. The latest update to this policy was on January 4, 2025.

Table of Contents

  1. When does this privacy policy apply?
  2. Who is responsible for your data?
  3. Whose data do we collect?
  4. How do we obtain your data?
  5. What types of data do we collect?
  6. Why do we use your data?
  7. How long do we retain your data?
  8. Who do we share your data with?
  9. Where is your data stored?
  10. How secure is your data?
  11. What are your rights?
  12. What rules govern this privacy policy?
  13. What cookies do we use?
  14. How do we handle minors’ data?
  15. How can you contact us about this privacy policy?

1. When does this privacy policy apply?

This policy applies to all personal data we process across our domains and services. It covers data collected from individuals who interact with us, including website visitors, customers, and business contacts. Personal data refers to any information that can identify you as an individual, such as your name, phone number, IP address, customer ID, or browsing behavior. For more details on personal data, you can visit the website of the Dutch Data Protection Authority.

2. Who is responsible for your data?

Passionfruit Earth B.V. manages the website passionfruit.earth and is responsible for processing your personal data as described in this policy. Our contact details are:

Passionfruit Earth B.V.Stadhoudersweg 44 A, 3039 CE RotterdamKVK: 84096705

3. Whose data do we collect?

We collect data from anyone who interacts with us or visits our website. This includes visitors, private customers, business clients, and representatives of our partners.

4. How do we obtain your data?

We collect your data directly when you:

  • Create an account
  • Provide information on our website

5. What types of data do we collect?

We collect the following types of data:

  • Residential or business address
  • Email address
  • Job title
  • Photos or images
  • Financial information

6. Why do we use your data?

We process your data to deliver excellent customer service and enhance your experience with us. We only use your data for the purposes for which it is legally permitted.

7. How long do we retain your data?

We retain your personal data for as long as legally required or necessary for its intended purpose. For instance, we store your data while you are our customer and adhere to a statutory retention period of seven years. After this, we may keep it for statistical purposes or to resolve complaints or legal issues. For specific retention periods, feel free to contact us.

8. Who do we share your data with?

We process all data internally and do not share it with external parties.

9. Where is your data stored?

Your data is processed and stored within the European Economic Area (EEA). If you have questions about data storage, please contact us.

10. How secure is your data?

We take comprehensive organizational and technical measures to protect your data. Our systems and communication channels are secured to prevent unauthorized access. Only authorized personnel can access your data. For details about our security measures, contact us.

11. What are your rights?

Since we process your personal data, you have several rights, which include:

  • Right to information: Clear details on how your data is handled, as explained in this policy.
  • Right to access: Request to view your personal data.
  • Right to correction: Request to update incorrect or incomplete data.
  • Right to object: Oppose data processing, particularly for direct marketing purposes.
  • Right to data portability: Request a digital copy of your data to transfer to another organization.
  • Right to restriction: Limit the processing of your data in certain situations.
  • Right to be forgotten: Request deletion of your data unless legal obligations prevent us from doing so.
  • Right to submit a complaint: Lodge a complaint about our data handling with us or the Dutch Data Protection Authority. You may also escalate your complaint to a court located in the jurisdiction of Passionfruit Earth B.V.

To exercise these rights, send an email to hello@passionfruit.earth. We process all requests within 30 days. For multiple or complex requests, we may extend this to 60 days and will inform you accordingly. Verification of identity may be required to process your request.

12. What rules govern this privacy policy?

This policy complies with the Dutch General Data Protection Regulation and general Dutch law.

13. What cookies do we use?

We use cookies to enhance your browsing experience. If you consent to personalized recommendations based on your browsing behavior, we use cookies to tailor our website to your preferences. These include:

  • Functional cookies: For session and login information

14. How do we handle minors’ data?

Our website and services are not directed at minors, and we do not knowingly collect their data.

15. How can you contact us about this privacy policy?

If you have any questions, feel free to email us at hello@passionfruit.earth. We’re happy to assist you.